Privacy & Terms

What Batonbox does with your files

Most tools never send the file. Preview, trim, common MP4/WebM jobs, images and PDF are read by code in your browser and written back to your device.

When the browser cannot finish the job — hard containers such as AVI/WMV/FLV, DVD or GIF output, cropped social destinations, stabilize, or a failed local encode — the file is POSTed to /api/encode, processed with FFmpeg on the Chicago host, returned as a download, and discarded. We do not keep a media library. The page FAQ and the badge say this: browser-first, upload only when a format needs it.

What we do collect

Usage counter. To enforce the free daily limit we store a random identifier in a cookie named bb_cid and a salted hash of your IP address. Together they form a key that counts how many files you exported today. The hash cannot be reversed to your IP, and the counter contains no file names or content. Rows are deleted after 35 days.

Waitlist email. If you join the Plus waitlist we store the address you enter, the language you were using and which page you signed up from. We use it only to tell you when Plus launches and to delete it on request.

Account. If you sign in we store your email, optional name, avatar URL from Google when you use that button, a hashed password when you choose email sign-in, and session cookies so you stay signed in. We use this to keep your daily export count on the account and to show you the account page. Write to privacy@batonbox.com to delete the account.

Analytics. We run a self-hosted instance of Umami, which counts page views and tool usage events (for example "export completed") without cookies and without sharing data with any third party. Umami stores a hashed, daily-rotating visitor identifier; it cannot track you across sites or days.

Server logs. Our web server keeps standard access logs (IP address, requested URL, user agent) for 14 days for security and debugging.

What we do not do

• No advertising networks, no ad cookies, no fingerprinting scripts.
• No sale or sharing of personal data.
• No accounts are required to use any tool.

Your rights

You can clear the bb_cid cookie at any time from your browser settings. To remove a waitlist email or ask what we hold about you, write to privacy@batonbox.com. We answer within 30 days. If you are in the EU/EEA or UK you have the rights described in the GDPR and UK GDPR, including access, rectification, erasure and complaint to a supervisory authority.

Hosting

Batonbox is served from a server in Chicago, United States. Files that stay in the tab do not leave your device. Encode jobs cross to that host for the length of the request, then are discarded. The small amount of account data described above is stored in the United States.

The service

Batonbox provides browser-based tools for editing and converting media files. The free plan is limited to a number of exports per day and a maximum file size, both shown on the pricing page. Paid plans are not yet available; the pricing page describes what they will include and lets you join a waitlist.

Your content

Your files stay yours. Local jobs never send a copy. Encode jobs are held only for the duration of the request and we claim no rights over anything you create. You are responsible for having the right to edit the files you use.

Acceptable use

Do not use Batonbox to infringe copyright, to process content you are not allowed to process, or to attack the service (for example by automating requests to bypass the daily limit). We may block abusive traffic.

No warranty

The tools are provided as they are. Browsers differ; some export formats depend on codecs your browser provides, and we show only the formats yours supports. Keep your original files. We are not liable for lost or damaged files or for any indirect loss, to the extent permitted by law.

Changes

We may change these terms and the free limits. The date at the top of this page is the effective date; material changes will be announced on the site.

Contact

Batonbox — hello@batonbox.com